Mind Haven — Disclaimer

2 · Crisis & Emergency Limitations

The Services are not designed for crisis intervention. In an emergency, dial 988 (U.S.), 999 (U.K.), or your local equivalent. Mind Haven’s “Crisis Mode” may prompt you to contact emergency services and can auto-contact authorities when self-harm signals are detected, but this feature is an aid, not a guarantee.

3 · AI-Generated Content Accuracy

Outputs from our AI can be incomplete, outdated, or incorrect. Use personal judgment and verify critical information with licensed professionals.

4 · Age Restrictions

You must be 18 years or older to use the Services. Mind Haven relies on self-declared age and cannot prevent minors who falsify their age. Users who falsify their age violate our Terms & Conditions and may have their accounts terminated.

5 · No Regulatory Endorsement

Mind Haven (including its AI models) has not been evaluated or approved by the FDA, EMA, or any other regulatory authority.

6 · Third-Party Content & Links

Links, ads, or integrations provided through Mind Haven are controlled by third parties. We do not endorse or guarantee their accuracy, safety, or effectiveness; you engage with them at your own risk.

7 · No Warranty & Assumption of Risk

7.1 “As Is” / “As Available.”

The Services are provided as is and as available without any warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability.

7.2 Exclusion of Implied Warranties.

To the fullest extent permitted by law, all implied warranties are disclaimed, including merchantability, fitness for purpose, and non-infringement.

7.3 Technical Limitations.

You acknowledge potential bugs, outages, connectivity issues, and device incompatibilities; we do not guarantee uninterrupted or error-free service.

7.4 AI Accuracy Limits.

AI suggestions may be incomplete or unsafe; verify critical advice independently.

7.5 No Guarantee of Efficacy.

References to “evidence-based” or “expert-informed” features are not promises of effectiveness.

7.6 User Assumption of Risk.

By using Mind Haven you accept all risks, including algorithmic errors, emotional triggers, and technical failures.

7.7 Jurisdictional Carve-Out.

Some regions disallow certain warranty disclaimers; in such cases, disclaimers apply only to the maximum extent permitted by local law.

7.8 Breach Notification.

Security and breach‑notification obligations are described in the Privacy Policy, which is incorporated here by reference.

8 · Limitation of Liability

8.1 Exclusion of certain damages.

Mind Haven is not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the Service.

8.2 Aggregate cap.

For direct losses that cannot be disclaimed, Mind Haven’s aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the total fees you paid Mind Haven in the twelve (12) months preceding the claim or (b) US $500. We are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages. Free-tier users acknowledge that Mind Haven owes no monetary liability whatsoever.

8.3 Jurisdictional limits.

The foregoing limitations apply to the fullest extent permitted by law; where a jurisdiction bars certain exclusions, liability is limited to the smallest amount the law allows.

9 · Indemnification

You agree to defend, indemnify, and hold harmless Mind Haven Corporation, its officers, directors, employees, and affiliates from any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of (a) your misuse of the Service, (b) violation of these terms, or (c) infringement of any third-party right.

10 · ARBITRATION AGREEMENT & CLASS‑ACTION WAIVER

10.1 Informal negotiation.

Before filing any formal claim, you must email company@mindhavenus.com and allow 30 days to resolve the dispute informally.

10.2 Binding arbitration.

Unresolved disputes will be finally settled by confidential binding arbitration administered by JAMS under its Consumer Arbitration Rules, unless you opt out within 30 days of first accepting these terms. Either party may instead bring an individual claim in small-claims court for matters ≤ US $10,000.

10.3 Class-action waiver.

All proceedings must be on an individual basis; you waive any right to participate in a class or representative action.

10.4 Governing law & venue.

Delaware law governs this Disclaimer without regard to conflict-of-law rules. If the arbitration clause is ever found unenforceable, exclusive jurisdiction lies with the state or federal courts in New Castle County, Delaware.

11 · Modifications & Continued Use Acceptance

Mind Haven may update these terms at any time with reasonable notice; continued use of the app after the effective date constitutes acceptance of the revised Disclaimer.

12 · Severability & Reformation

If any provision is held invalid or unenforceable, the remainder of the Disclaimer stays in full force, and the invalid term will be re-interpreted to the minimum extent necessary to make it enforceable.

13 · Time Limit to Bring Claims

Any claim must be filed within one (1) year after the underlying event occurs; claims filed later are permanently barredDisclaimers.

14 · Injunctive Relief

Mind Haven may seek injunctive or equitable relief in court to prevent unauthorized use of its intellectual property, protect user safety, stop abuse of the ServiceDisclaimers.

15 · Contact Information